Returns and complaints

Dear customers,
For exchanges, returns and complaints please send to:

Flow experience Renata Skowrońska
ul. Marcina Waowity 6B,
34-100 Wadowice

Please attach a completed return form, which is below or in the case of a complaint form.
Important! In both cases, please attach a receipt.

In the event that the product is to be exchanged for another, please contact the Customer Service Office at no. 600 050 849 to reserve the product for exchange.

Files to download: